Refund Policy

Last Updated : [Insert Date]

At SVGDesig.com, we specialize in digital downloads such as SVG, PNG, DXF, EPS, and JPG files. Since our products are intangible digital goods, we do not offer refunds, returns, or exchanges after a purchase has been completed.

No Refunds Policy

Due to the nature of digital products:

  • All sales are final.
  • We do not accept cancellations, returns, or exchanges once the files have been downloaded.
  • Refunds will not be issued for mistaken purchases, change of mind, or lack of software compatibility.

Exceptions for Refunds

We may offer a refund or replacement only in the following cases:

  1. Corrupt or Unusable File – If the downloaded file is damaged or missing elements, please contact us, and we will provide a corrected version.
  2. Duplicate Purchase – If you accidentally purchased the same item twice, send us proof of both purchases, and we will issue a refund for the duplicate.
  3. Wrong File Sent – If you receive a file that is different from what was listed, we will send you the correct file or issue a refund.

How to Request a Refund (If Eligible)

If your situation falls under the exceptions above, please follow these steps:

  1. Email us at [Your Support Email] within 7 days of purchase.
  2. Include:
    • Your order number
    • A brief explanation of the issue
    • A screenshot of the problem (if applicable)
  3. We will review your request and respond within 2-3 business days.

Need Help?

If you experience any issues with your download, please contact us at Help@svgdesig.com . We are happy to assist you!